We will be happy to exchange or return any unused strap. The strap is considered used once it's been removed from the sleeve it ships in and is mounted. The buyer is responsible for shipping the return back. Please contact us with your order number and email address to process any returns or exchanges. My email address is firstname.lastname@example.org
If there are, any quality issues please let us know and we will address them as quickly as possible.
ALL nylon straps do fray at one time or another. To keep them rocking and rolling use a heat source to melt the frayed areas. Do NOT wait so long that your strap is to far gone.
Now get out there and kick a$$ and take names!